Forum Discussion

SoloBeeBo123's avatar
SoloBeeBo123
3 years ago
Solved

NHL 23 failed to retrieve data hocky ultimate team

It says error code when I try to open my starter pack
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @SoloBeeBo123 

    Thanks. Try rebuilding your database with the instructions here. Also, restore your licenses with these steps. Let me know what happens.

Cynjester's avatar
Cynjester
3 years ago

I have the same issue and i’ve done everything suggested and it still doesn’t work

aquamankey's avatar
aquamankey
3 years ago

me too! xbox series x user

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @aquamankey 

    Did you try the suggestions in this thread?

    • EverydayPorrada's avatar
      EverydayPorrada
      3 years ago

      I’m on PS5. Cannot create team for first time. I’ve tried a million different names. Let’s me play other game modes. Please help this is stupid. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Hey there, @EverydayPorrada1 

        The only resolution we're aware of for this currently is to try a name that isn't already in use. The team is still investigating this as well.

About NHL 23

Discuss the latest news and talk with us about your experiences in NHL 23.3,489 PostsLatest Activity: 4 months ago