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SoloBeeBo123's avatar
SoloBeeBo123
3 years ago
Solved

NHL 23 failed to retrieve data hocky ultimate team

It says error code when I try to open my starter pack
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @SoloBeeBo123 

    Thanks. Try rebuilding your database with the instructions here. Also, restore your licenses with these steps. Let me know what happens.

PJP915's avatar
PJP915
3 years ago

Is there an easy way to fix this, I just bought the game and I can’t get past setting up my team name

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @PJP915 

    We're seeing this happen when using a team name that is already in use. Try choosing a different name. Let me know if that helps or not. Thanks!

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @rwinneberger 

        You're very welcome! If you have any other issues, please reach out again. Good luck and have fun!

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