Forum Discussion
What system are you playing on and do you use a wired or wireless connection?
- 4 years ago
Internet connection isn’t the issue, the game works on my Xbox and not my friends, I took my Xbox to his house and the game still worked, then we took his to mine and his Xbox still didn’t work at my house. This is an ea problem that needs fix! Ridiculous we spend $100 on a game that doesn’t work!
- EA_Aljo4 years ago
Community Manager
That sounds like it could be a problem with your friend's console. If they want to contact our support, we can try to help. So far, we're getting very few reports of not being able to connect to online modes, but will most certainly keep watching for them.
- 4 years ago
He can play last years but not this years and how do we contact them
- 4 years ago
I am on a ps5. I have been on the phone all day with PlayStation and ea! I tried everything they suggested and nothing works! This is a ea bug of some kind. I asked for a refund as I won’t be able to get a spotlight card now from doing objectives. Ea says to contact Sony since it was bought on PlayStation, PlayStation says it was downloaded and so they referred me back to ea! One big mess!
- 4 years ago@411f5fa6a16e84dd What’s the ea number I can only do emails
- 4 years ago
1-866-543-5435