Nhl 23 online modes dont work at all
I can't play any of the online game modes it just says network error I know it's not my network because everything else works fine and I know the servers are working as well is anyone else experienci...
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I have not been able to connect to the EA servers since I bought the game. I can't access anything online-related. I can't even get the Roster update. I know that it has nothing to do with internet or WiFi because literally every other game I play doesn't have any connection issues. How do I fix this? I'm on Xbox One.
I'm having the same issue. I tried everything suggested in this related thread and still can't connect to NHL 23 EA servers with any account on my PS4. I can connect to NHL 22 just fine.
Had to create an account to let you guys know that I tried everything found online to no avail. BUT, I did find a workaround; don't use WiFi - use a wired connection. It worked immediately.
Meanwhile, I'll mention I had the same issue with NHL 22 and believe it or not the issue was related to my gamer profile pic which was from many moons ago and a much lower resolution than the ones available now. I found one person who mentioned the fix of changing the gamer profile pic from a low resolution old one to a new one and it worked instantly for that game too.
So essentially, make sure your profile pic isn't some pixelated old pic from 5 years ago and use a wired connection.
Meanwhile, I'll post what I changed on my router's end which didn't work to save everybody time;
- switching from IPv6 to IPv4
- putting the Xbox in the DMZ
- power-cycling the modem/router
- setting a static IP on the Xbox connectivity profile
- using different DNS servers (Google's)
I still don't know why there's be an issue with using a WiFi connection but one thing I haven't tried yet is separating my WiFi networks (2.4GHz and 5GHz) so perhaps that's something someone can try and report back but using a wired connection worked immediately.
What gave me the idea is using my phone as a hotspot which immediately worked so I knew it was a network-related issue, at that point. Good luck!
I tried using a mobile hotspot & changing my profile picture, neither worked.
I'm not able to attempt using a wired internet connection until a few days from now - I'll report the results then.
I started to have connection issues from yesterday. It worked fine before but since then I am getting connection lost errors in HUT every 10-15 minutes.
EA_AljoCommunity Manager
Hello, @CybershadeSR
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know what happens.
Since your hotspot works, it's possible there is an issue with your ISP and possibly blocking the connection to our servers. However, you say you can connect fine on a wired connection. Is it possible to just stay wired? That's always going to provide the best connection. However, if you have to go wireless, make sure you're using a 5G connection.
Sounds good. Just get back to me when you can.
I can unplug my console but I don't have the ability to unplug my router though.
- EA_Aljo
That's crucial to the power cycling process. Is your router somewhere you don't have access to? Also, are you on a wireless connection? One other thing, have you tried connecting to a wireless hotspot? If not, give that a try. It's only as a test and not meant to be a permanent solution.
