Nhl 23 online modes dont work at all
I can't play any of the online game modes it just says network error I know it's not my network because everything else works fine and I know the servers are working as well is anyone else experienci...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello, @CybershadeSR
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know what happens.
Since your hotspot works, it's possible there is an issue with your ISP and possibly blocking the connection to our servers. However, you say you can connect fine on a wired connection. Is it possible to just stay wired? That's always going to provide the best connection. However, if you have to go wireless, make sure you're using a 5G connection.
Sounds good. Just get back to me when you can.
I can unplug my console but I don't have the ability to unplug my router though.
- EA_Aljo
That's crucial to the power cycling process. Is your router somewhere you don't have access to? Also, are you on a wireless connection? One other thing, have you tried connecting to a wireless hotspot? If not, give that a try. It's only as a test and not meant to be a permanent solution.
I'm using a wireless connection and I don't have a hotspot. I'm not allowed to disconnect my router. I've tried switching my WiFi connection to the 5G version since I have a regular and 5G version of my WiFi that I can connect to.
- EA_Aljo
Unfortunately, as long as you remain on a wireless connection, disconnects and lag are to be expected.
Routers need power cycling now and then so chances are good that would help. Especially, if it's been a long time since you did that last.
