Forum Discussion
It has now been almost 2 months now and I still have not been able to fix this problem. I have tried everything that I can possibly do at this point.
Are you still on a wireless connection with your router on another floor? If so, did you try moving close enough for a wire to see if there's a difference? If you have to stay on a wireless connection, make sure it's a 5G connection. Also, it would be good to put your console on its own wireless channel. That can be done in the router settings. It won't stop this from happening, but may help a bit. Unfortunately, wireless is just too unstable. Especially with that much distance as well as walls and floors being in the way to get a good connection to the router.
- 3 years ago
I have the same issue. wired connection didnt work, hot spot didnt work. uninstalled and re installed game. all other EA games online servers for me have worked. but NHL 23 will not connect no matter what is suggested.
- EA_Aljo3 years ago
Community Manager
Hello, @JordanE48
What system are you playing on?
- 3 years ago
xbox series S