Nhl 23 online modes dont work at all
I can't play any of the online game modes it just says network error I know it's not my network because everything else works fine and I know the servers are working as well is anyone else experienci...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerAre you still on a wireless connection with your router on another floor? If so, did you try moving close enough for a wire to see if there's a difference? If you have to stay on a wireless connection, make sure it's a 5G connection. Also, it would be good to put your console on its own wireless channel. That can be done in the router settings. It won't stop this from happening, but may help a bit. Unfortunately, wireless is just too unstable. Especially with that much distance as well as walls and floors being in the way to get a good connection to the router.
I have the same issue. wired connection didnt work, hot spot didnt work. uninstalled and re installed game. all other EA games online servers for me have worked. but NHL 23 will not connect no matter what is suggested.
- EA_Aljo
Hello, @JordanE48
What system are you playing on?
xbox series S
- EA_Aljo
Try clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"Let me know what happens. Thanks!
I really think it’s ridiculous you keep saying thinks about the internet connection. I have madden and fifa 23 both work online just fine! NHL 23!! Is the game having issues not the internet. It’s Almost February and I am still having this issue not being able ti connect yo the server.
I’m having the same problem as everyone else. This seems like a big issue with EA, we should not have to put this much effort into logging into a game. Especially how much the game costs. I’m on ps4 and have tried so many methods multiple times and nothing works, I don’t think it’s our wifi.
- EA_Aljo
Hello, @Sloppyowen07
As a test, can you switch to a wired connection to see if that makes a difference?
