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@Nammer604 wrote:
@twhite1387 That seems to be the norm here now. They ask for video, we give it. If they don't like it, it's removed but the info is "passed to the Devs" and that's the last we hear about it.
We only remove content that is breaking the rules. If the video is uploaded with no audio, that's fine. We've all seen it already as well.
- Nammer6043 years agoSeasoned Adventurer@EA_Aljo It's nice that you've all seen it but is something going to be done about it or are we left with this broken game until NHL 24 comes out? I don't get why the dev's can't communicate what things are being worked on?
Many devs from other games have constant and open communication with their customers. We're not asking EA to give us a date when things will be fixed, we're asking them to acknowledge our issues and let us know that they WILL be addressed. The silence from EA speaks volumes and we're left here sitting in the dark thinking that they either don't care or are fine with the current state of the game.
Is it against company policy to communicate what's actively being worked on? As a long time customer that's bought EVERY NHL game since 92, I'm very frustrated. I know that I'm not the only one- TTZ_Dipsy3 years agoHero+
@Nammer604
Major changes to gameplay have never been implemented this late into an NHL game's life to my knowledge - history has shown we will most likely have to wait for the next title to hopefully see those kinds of changes.
I made a similar kind of thread a while ago as well (shameless plug: https://answers.ea.com/t5/General-Discussion-News/My-Issues-With-NHL-23-Video-Series/m-p/11949099#M2415). The team has definitely been made aware of our feedback. From all my conversations, I know the CM's care a great deal though I firmly believe Ben is more than fine with the state of the game.
I wouldn't say it's strictly forbidden to discuss the game with the community at all but there is definitely something with NHL specifically that prevents them from being too open about current/future plans - They are only allowed to talk about officially announced things, unfortunately. - EA_Aljo3 years ago
Community Manager
Hey, @Nammer604
I try to always acknowledge when an issue is known. Unfortunately, we can't say whether or not something is going to be addressed. Especially with gameplay issues. Making a small change can also make things worse. This is why it often takes until the next game to see fixes. We need the proper amount of time to fix issues. Also, when something is reported, that's not a guarantee it's going to get attention.
I would love to see better communication. There really isn't anything I can say about this other than I'm trying to get this improved. @TTZ_Dipsy stated it pretty well though. Currently, we can't talk about anything until it's been officially announced from the team.
- Jammalammalam3 years agoSeasoned Veteran@EA_Aljo We get your predicament, and I hope you're compensated well for being on the front lines here.
The community is just tired. It's year after year of regurgitated subpar effort. Unfortunately, because it's the only hockey game available, those that are fan of the sport have no choice but to keep buying it. However, it feels like EA takes full advantage of this at the expense of the fanbase. Charging full price + extra at launch, removing famed features that were there in games prior, and straying away from the identity that made the game bearable years before.
It just feels like EA takes our money when the game releases and calls it a day. Every year the maintenance of the game gets less and less attention. Now we're at a point where tuning the game (which happens on a constant basis for other games), has become a thing of the past. Is it that hard for developers to realize that most people simply want a balanced game, with all the features that came with the game in the past, with a focus on NHL. Personally, this game went to the dumps as soon as EA adopted this strange obsession with this bro-centric, outdoor crap instead of the tried and true, NHL pro-centric that most of the fanbase was used to.
All in all, the fanbase just want to feel as though we and the game itself matter. Instead, we're made to feel like the game extorts as much money as it can squeeze out in the beginning of that year's life while going dark for months, having people like you answer for the complete lack of communication, ignoring fleshing the game that's currently out, and then pooling their resources for the next cash grab. It's insulting, really, and EA could do with some decent competition.
Ah well.
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