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Hellshot13's avatar
Hellshot13
6 months ago
Solved

Nhl 23 won't launch on internet?

Hi all, Recently upgraded from spectrum coax internet to frontier fiber internet.  Before the upgrade game launched just fine, no issues.  After though, the game will not launch if I'm connected t...
  • Hellshot13's avatar
    Hellshot13
    6 months ago

    allowlisting at.atwola.com through my pihole has resolved the issue for me


EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Hey there, @Hellshot13 

Thanks for reaching out. As a test, can you switch your connection to a mobile hotspot and see if that connects? Again, this is just as a test. It'll help narrow down where the issue lies.

  • Hellshot13's avatar
    Hellshot13
    6 months ago

    Connecting it to my phones hotspot does work

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 months ago

      @Hellshot13 

      Thanks for doing that. This means the issue is with either your network equipment or ISP. Next, go to the network settings screen on your Xbox and let me know what it says for the NAT and IPv. Also, make sure UPnP is enabled on your router.

      • Hellshot13's avatar
        Hellshot13
        6 months ago

        NAT type is open, IPv4 being used. Upnp is enabled.

        But you know what I just realized, when we switched over to frontier, I attached a pihole to the router, instead of to each device I wanted to use. 
        Let me test this out and see if it's maybe causing the issue. 

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