Solved
No Online Access
I cant access any online content. I have tried every single suggestion I have read from previous year’s threads. Theres is No way to contact a chat agent as when I click connectivity issues, it just ...
Forum Discussion
Hi I have same problem
I just buy NHL23 and when Im trying any online mode it show me that I must reset my EA password by Use QR code I do it and it show me "EA account required, you will not be able to use the online features unless I create EA account
But I have account and cant play
EA_Aljo
Community Manager
Community ManagerHello, @Bandicute39
Try going to profile.ea.com and reset your password. Let me know if that helps or not.
I have same problem, its 7 days now, tried reseting ea account password but it didnt helped, i have tried everything i found on these forums with no luck…when i start the game with second profile it works just fine, problem seems to be tied somehow to my main gamertag Jaymz l 21 l, this needs to be fixed finally, im not the only one with this problem and im not gonna play with another account from ground up again bcs your game is broken…sorry, but thats how it is…
- EA_Aljo
Hello, everyone. We've been seeing this happening with Xbox accounts. If you're using a custom gamerpic, change it to a default one. That has been resolving this for others. Let me know if that helps or not. Thanks!
Ok so finally after one week, changing gamer pic to default worked, i have changed back to custom pic and it still works for now…thanks, anyway, this has been the weirdest bugg in nhl so far, i dont want to know what comes next…
I've reset my password, changed pic and it still keeps going to password reset. All my other games work fine.
