Solved
No Online Access
I cant access any online content. I have tried every single suggestion I have read from previous year’s threads. Theres is No way to contact a chat agent as when I click connectivity issues, it just ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerIf you need help resetting your password, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
I'm still in the "reset password" loop.
When I load up NHL 23 on my PS5 is says I must reset my password using the QR code. But I've reset it 3 times and still does not work. When I attempt to login to EA on the website using my PSN it gives me the following error: "There's been an error: connect_error_social_login_failure"
The EA Support Advisor just refer me to this page, but does not help because I get the error above. https://help.ea.com/ca/help/account/link-your-console-accounts
- EA_Aljo
It's possible you're resetting the password for the wrong account. Please contact an advisor so they can track down the right account. Thank you.
