Forum Discussion

shoeey14's avatar
shoeey14
3 years ago
Solved

No Online Access

I cant access any online content. I have tried every single suggestion I have read from previous year’s threads. Theres is No way to contact a chat agent as when I click connectivity issues, it just ...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @shoeey14 

    Please try again. The servers were down for maintenance, but they should be back up now.

WarrenWalker-28's avatar
WarrenWalker-28
3 years ago

I'm having issues connecting to the online services on NHL 23. I've done everything I can do. It keeps showing the incorrect email and phone number. I've updated everything to the new number and email. It's still showing the wrong email. What else can I do?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@WarrenWalker-28_ 

It's possible you're updating the information for the wrong account. An advisor should be able to help with this. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

About NHL 23

Discuss the latest news and talk with us about your experiences in NHL 23.3,493 PostsLatest Activity: 3 years ago