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zxrks_fn's avatar
zxrks_fn
3 years ago
Solved

No points rewarded

Product: NHL 23 Platform:Sony Playstation 4 What is your gamertag/PSN ID? How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Play games until no points rewar...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @zxrks_fn 

    Try deleting your personal saved data. To do this, press the Guide button and then highlight the NHL 23 tile. Then, hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hello, @zxrks_fn 

Did you gain the max points in HUT Rush? For Squad Battles, are you out of opponent refreshes?

zxrks_fn's avatar
zxrks_fn
3 years ago

No to both.

I noticed that for the HUT Rush it only happens when the icon beside my opponents name is Not the PS symbol. It's something different. Not sure what It is though. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @zxrks_fn 

    That would be an Xbox symbol. That shows up when you're playing someone on Xbox. Does the same thing happen if you play HUT Rush offline?

    • zxrks_fn's avatar
      zxrks_fn
      3 years ago

      Yes. It's happened offline as well.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @zxrks_fn 

        Is it happening in both HUT Rush modes or just one of them?

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