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Bluemoose11's avatar
Bluemoose11
2 years ago
Solved

Online versus record not changing.

Product: NHL 23 Platform:Xbox Series S What is your gamertag/PSN ID? Bluemoose11 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? No rating increase or de...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @L22topG 

    Once you ready up, the next screen will give you the option to choose between competitive and casual.

Bluemoose11's avatar
Bluemoose11
2 years ago

Nope, just going into online versus trying to play it normally vs a rando. Not inviting or getting invited by anyone to games. I’ve tried changing MAC and looking at NAT type. Not sure what else I can do. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@Bluemoose11 

What's your NAT type? Also, when you mention changing the MAC, do you mean deleting the alternate MAC address?

  • Bluemoose11's avatar
    Bluemoose11
    2 years ago

    NAT type is open and yes I’m referring to the alternate MAC ADDRESS which I cleared 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @Bluemoose11 

      I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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