Forum Discussion
There was an issue at release where the ping was listed incorrectly. That was fixed in an early patch so I don't know why it would all of a sudden go up. I'm also not seeing other reports of this, but will look out for them. Regardless, the father you are from the server the game is hosted on, the higher your ping will be.
For me, I’ve caught it. So I know now when I’m skimming not to trust it says fair before I hastily ready up and actually look at the ping. Usually I’m looking at opposing builds/players, or 20ft away from my tv, so I used to be able to trust the colour. I can’t do that now.
For new players, those less knowledgeable about connectivity, or people really just not paying attention, this is a much bigger deal. My post is not biased towards my personal experience as much as it is a perspective on a bad decision that will inevitably cause more disappointment within the community.
I strongly recommend dialing it back and making it a more reliable feature for customers. When the complaints do come in about connectivity, who’s going to be the observant enough one to go maybe we shouldn’t have changed that and this wouldn’t have happened, rather than oh well they’ve been complaining about this forever.
You dig?
So
- EA_Aljo3 years ago
Community Manager
I checked in to this and nothing has changed on our end in regards to how pings are displayed.
- southpaw863 years agoSeasoned Scout
I hate to call it for what it is man but this is a false statement as I know what I’m talking about and I’m not making it up out of thin air. This benefits you guys to change this, not me. I personally don’t care. But I’m telling you this will only cause more connectivity complaints and you guys won’t even blink that this is part of the reason if you won’t acknowledge it when it’s being pointed out
- southpaw863 years agoSeasoned Scout
when has 115 ever been considered a fair connection? You can call me a liar, you can deny this has changed and I’m just some crazy guy on your feed. But I encourage you to see this for what it is, not a complaint, but an observation that is going to again cause more connectivity issues, and really has no benefit in the first place to have pings mislabeled.
I joined this 115 fair connection only to show you guys and prove my point. This game was a mess and my abilities were next to none. Anything but a fair connection.
But like I said I’m sharing this for the benefit of other players, as well as yourself who needs to answer to the community when they’re going why does this game suck so bad online when I can to play other games with my friends that don’t have these issues.
Changing small stuff like this goes a long way. Or ignore it.
- TTZ_Dipsy3 years agoHero+
Eliminator is more casual so 100+ whatever but I personally can't play Clubs when ping creeps over 55 (West Coast, average 10-20). I was already having issues finding games in November so I feel for teams like yours that have to deal with stretching across regions and servers. I think until something like a return of the old lobby system happens, all I can really suggest is making sure everyone is using a wired connection and you collectively allowing for a ~30ping buffer on what is shown
- southpaw863 years agoSeasoned Scout@TTZ_Dipsy It’s honestly not me complaining about connections. I’ve learned to work around EA and their connectivity issues as it’s never gotten better as far as connecting east and west. I joined this game on purpose so I could screen shot 115 sitting on a fair connection, opposed to 2 weeks ago when 115 would show up as poor, and always has.
My team notices because we need to focus on ping rates as discussed. We get games that connect fine for all of us but it’s a matter of staying focused on who’s pinging what. So if any team is going to noticed a difference in labeling ping rates it’s us.
All I’m saying is most aren’t that observant, especially these new players coming from games like Fortnite or COD where connectivity isn’t even a consideration because those games are literally built to play smooth online.
So what’s going to happen it’s younger players, less educated players, and non observant players are going to connect to these games, cry about connection, and unless it’s addressed EA won’t even consider this being part of the problem because well, connection is always being complained about so it’s nothing new and no big deal.
Honing in on small details like this is the difference between a game we play because it’s the only hockey game out there, and we actually enjoy playing EAs NHL. If EA is going to win back this community, start small and fix these ridiculous issues that only hurt the experience.- TTZ_Dipsy3 years agoHero+
Sorry I didn't mean to make it seem like you were, I understand.
My memory is horrible but I vaguely remember ping thresholds having changed from laat year but that was at launch - I can't speak for any further changes after the last patch.
I've asked for various changes to matchmaking over the years, hopefully we'll see some changes and more stability down the road.
- southpaw863 years agoSeasoned Scout@TTZ_Dipsy @EA_Aljo having a default display message stating “don’t be sad, this is just how it works out sometimes” doesn’t indicate you at all as some sort of answers hero for this forum, it makes you sound like a condescending * who’s more likely to be a troll than helpful. I don’t know how you guys don’t look at stuff like this and go why does this community feel so much hostility towards us.
Literally blows my mind 🤯- rsandersr473 years agoSeasoned Ace
This makes me think of those boardroom memes. EA is asking how they can make their servers look better. Someone suggests telling them in the forums that it's on their end and to change network configuration, another suggests they just change the grades for connectivity so >100 looks better. The last guy says "were a multi million dollar company, why don't we just invest in better servers" and they throw him out the window.
The things I would do to be a fly on the wall in their meetings and how awful their ideas must be. EA is getting so far behind every other company in terms of development. Not sure if it's the people in charge or devs themselves. Just sad to see a company that makes so much does so little to improve their games. Last chance was the big improvement this year? Who asked for that? They act like they listen to customers.. I never saw anyone ask for that.. ever.. yet everything people ask for just gets passed on. I'll never understand their business strategy. They gotta be losing money by not investing in people who care about making this game better. There's no way sales are improving or even staying the same.
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