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Zabo8613's avatar
Zabo8613
Rising Traveler
3 years ago
Solved

Players bought and earned not showing up in edit lines…

Beat fantasy challenge got center from maple leafs can’t add him to lineup bought towes from blackhawks not showing up in edit lines yet both show up in collections … 

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Zabo8613 

    Glad to hear it! If you have any other issues, reach out again. Thanks!

  • I completed a fantasy set and got a fantasy prospect card from it , and I also purchased the pack in game that gives a guaranteed prospect card…. I sat both of them in a fantasy set so I wouldn’t accidentally get rid of them.. I logged on today and went to see if they may have upgraded and I saw that the fantasy set ended, and I went to check my inbox and my collection but my two cards are nowhere .. anyone know how I can get them back because I spent so much ☹️ I had Kaapo and calen addison 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey, @Silentxtrolls 

    I can see both those players are currently in your inventory. Try going to My Team and hitting Y/Triangle. Change your card type to Fantasy and they should come up.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Silentxtrolls 

    I can see they are currently in a set. Can you check all your sets to see if they can be found?

  • Yep, I just checked my sets for you, and they aren’t in any sets. I had them sitting in a fantasy set so I wouldn’t lose them, and that set just ended. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Silentxtrolls 

    Thanks. I'm looking in to this for you and will be in touch when I have an update.