@EvaElfieSimp3Sadly, I think you're right.
For anyone who wants to get their money back, make a copy of the promotional material from the presentation deep dive trailer and its general claims of upgrade.
Make sure to grab a screenshot of the only official comment throughout 40 odd pages of this thread where it says the decision to remove Broadcast presentation was intentional.
This alone proves misleading behavior by EA towards customers. Note the promo material is still being used.
Be sure to include a link to this thread which now clearly indicates by weight of numbers that something is badly wrong rather than subjective experience or a very occasional glitch.
The current situation is a failure by EA to engage with customer complaints, the vast majority of which have been made in a non-abusive manner rather long-time supporters expressing real disappointment at being duped.
By not responding to this thread in any timely, constructive or reconciliatory manner through employed representatives, EA as a company are seemingly content that they have your money and are not going to help you reclaim that outlay despite knowing they've misled you. Whether they initially meant to or not.
We know EA have misled customers. EA know they have misled customers. We know that EA know we know !
But it seems the official tactic is to ignore customers. It won't work. Not this time.
If offline sales are no longer the big whale dollar market you're targeting, EA then expedite the refund process for anyone who wants it, do a Konami eFootball, concentrate solely on HUT and online and the best of luck to you.
