Presentation Removed in NHL 23

And just to get the thread back on track…

I still haven’t bought the game and likely

won’t until a couple of things are fixed. One of those being Full Presentation coming back. Even then, one thing is certain… 

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@kyl_35 wrote:

I can see where you’re coming from, but consider what it looks like…

Every time we’re transparent about the reason for something people get really mad at the reason and poke holes in the logic. So we’re just not going to provide reasons anymore. 

Deleted posts aside, it looks crazy sketchy to make game impacting moves and then not provide any clarity. It makes people even more skeptical about things we’re not told about; and it’s a big reason EA has lost the benefit of the doubt with most people on this board. 

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This is what I mean when I say people twist our words. This isn't about having holes poked in the logic. It's comments like this that add to our reasoning for limiting what we say here. We try to be more open and transparent, but that gets twisted into something that isn't at all what we were talking about. That and it invites a lot of toxic responses where people just rage at us. That's not constructive at all.

I agree we could be more clear though. I'd like to see our patch notes improve and explain the changes better.

@EA_Aljo When you included in your OP to this thread that “We all want the previous presentation to return” -

Is that speaking for us (in this discussion) or does EA also want to bring this back to the game? It was a really surprising statement and a hopeful one. 

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@EA_Aljo wrote:

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@kyl_35 wrote:

I can see where you’re coming from, but consider what it looks like…

Every time we’re transparent about the reason for something people get really mad at the reason and poke holes in the logic. So we’re just not going to provide reasons anymore. 

Deleted posts aside, it looks crazy sketchy to make game impacting moves and then not provide any clarity. It makes people even more skeptical about things we’re not told about; and it’s a big reason EA has lost the benefit of the doubt with most people on this board. 

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This is what I mean when I say people twist our words. This isn't about having holes poked in the logic. It's comments like this that add to our reasoning for limiting what we say here. We try to be more open and transparent, but that gets twisted into something that isn't at all what we were talking about. That and it invites a lot of toxic responses where people just rage at us. That's not constructive at all.

I agree we could be more clear though. I'd like to see our patch notes improve and explain the changes better.

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I am not twisting your words. I’m illustrating what message that action would send. 

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@EA_Aljo wrote:

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@kyl_35 wrote:

I can see where you’re coming from, but consider what it looks like…

Every time we’re transparent about the reason for something people get really mad at the reason and poke holes in the logic. So we’re just not going to provide reasons anymore. 

Deleted posts aside, it looks crazy sketchy to make game impacting moves and then not provide any clarity. It makes people even more skeptical about things we’re not told about; and it’s a big reason EA has lost the benefit of the doubt with most people on this board. 

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This is what I mean when I say people twist our words. This isn't about having holes poked in the logic. It's comments like this that add to our reasoning for limiting what we say here. We try to be more open and transparent, but that gets twisted into something that isn't at all what we were talking about. That and it invites a lot of toxic responses where people just rage at us. That's not constructive at all.

I agree we could be more clear though. I'd like to see our patch notes improve and explain the changes better.

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It isn't twisting your words there in any meaningful sense.  kyl_35 was expressing his impression of what was said and it was clearly understood as such.  In this case you should be less concerned about your words being twisted and more concerned that you did not clearly express yourself originally - which is what was being asked for.  The lack of communication led to an understanding different than intended.  While twisting words is an act of manipulation, this appears to be an act of interpretation.

Stating the same thing more than once is what you want to be doing here.  If customers are interpreting your words in that way you want to iterate and clarify your meaning.  Disengagement makes people less constructive; it is not engaging with them that makes them less constructive.  If they misinterpreted what you say, clarify.  That is dialogue.  If you disengage you are both letting their interpretation dominate and you are essentially stating a power differential and that prompts acting out.  They feel unheard; others feel unheard because you don't engage with them either; and things get less constructive as a result.

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@wsoulia wrote:

4) adding or subtracting teams is great in theory but give us the option to change/create multiple AHL Teams to go with them. Along with that, editing the jerseys, the logos, arenas, etc would make it a true franchise mode. Also let us set the budget as the owner of the franchise. If I want to spend 10x more on coaching and scouting than another teams, I should be able to. And please get rid of Owner goals, some are nearly unattainable.

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That is one thing that is definitely needed, but the bigger issue is that you need a way to create shell teams - no players on them - and then create players you add directly to that team.  That greatly simplifies the ability to staff all those custom teams.  They really ought to allow periodic expansions with shell teams you never fill as well.

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@kyl_35 wrote:

I am not twisting your words. I’m illustrating what message that action would send. 

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Apologies. That's on me for misreading what you're saying. 

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@kyl_35 wrote:

And just to get the thread back on track…

I still haven’t bought the game and likely

won’t until a couple of things are fixed. One of those being Full Presentation coming back. Even then, one thing is certain… 

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Update: I bought the game today because I found it on Facebook marketplace for $30

@kyl_35But really, that’s all it’s worth now lol. I see it’s been dropped at Walmart, for 48 bucks Canadian. That’s insanely low for a brand new release. It’s not even a deal price. That’s just it’s normal price instead of 79.99

even then, I honestly wouldn’t even drop 20 bucks for it. It’s not worth it at all, in my opinion anyways 

@EA_Aljo here is little tip for the future NHL games... You don't need and shouldn't remove ANYTHING that players has an choise to choose wich one to use... Full presentation or condensed... And also what comes to true broadcast camera... Why did that have to replace with something that really isn't TRUE broadcast? Why just not make new camera angle and keep that TRUE broadcast and name that new camera angle to something else...

People like when they have choises wich one to use... And because you did remove stuff what we had choises last year... Some of these wanted refund and some of those hasn't even bought the game and these people aren't coming back before you give these choises back... And like me and many others are really hoping these two things are both coming back... I know that i would buy the game IF these two things are coming back. So what i want for Christmas is FULL PRESENTATION and the ORIGINAL TRUE BROADCAST CAMERA. 

I think it’s pathetic that They are too afraid of trolls that they can’t respond to criticism .. nhl needs to be improved … lots of ways .. mostly gameplay but alll EA focus is developing how tomake more money from the fan base ..HUT is stupid these players are dead and retired and is a sillly fantasy which is a pay fo play .. like your game shouldn’t determine the aspects of the game because of what a game Designers i belief is like I’f I call fir a passs from my d partnr then he shouldn’t Shoot towards our goalie he Should send that  to wrap it back  around our bords 

@WarReady48 

I often respond to criticism when it's constructive. If someone is just ranting, they're probably not going to get a response. Unless it is to action their account for breaking the Answers HQ rules.

I get that you don't like HUT, but it's a very popular mode and really has nothing to do with the presentation change.

If you have video of calling for a pass and having the AI not respond, feel free to post it.

Has this been fixed yet and if not, will it be fixed for 24?

@Strictly60s 

Presentation has not been updated for 23. We haven't announced what's coming in the future yet so we'll have to wait for news to come down the road.

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@Tier1SOFOperator wrote:
@EA_Aljo- Can you please tell us why the presentation was taken out of the game?

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Looks like no Presentation updates in patch 1.6 either based on the notes. Hopefully, we’ll get the explanation you want in the NHL 24 Trailer when they are Re-add and improved all the presentation features like they falsely advertised that they were doing for 23. There is so much I’d love to say but can't, pretty much any good feelings or goodwill that I have for the game and the direction it is headed has been squashed this year.

The only constructive criticism I have is when you make an unpopular decision that virtually no one wanted or is in favour of be transparent and take accountability. At this point, there is no attempt to even pretend to care about the consumer unless, of course, that consumer buys HUT Packs. It's harsh but this is the honest-to-God truth that needs to be drilled in and even now I'm holding back and being nice. Much like so much of society basic values and communication need to be rediscovered 

@grentthealienSo bizarre that the community manager ignores my question. Horrible customer service and that’s putting it mildly. 

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@Tier1SOFOperator wrote:
@EA_Aljo - Can you please tell us why the presentation was taken out of the game?

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I don't have any details on this.

The presentation is gone in NHL 23 because it is the "new way Ea NHL games are headed,This is not a decision they took lightly on but once they take it they never going to put it back if they dont have to.Maybe they put in the option condensed and full presentation in NHL 24 if we are very lucky but we are going to complain that the full presentation was much "better and longer before NHL 23 so i think the NHL serie is dead for true NHL hockey fans who wants presentation and real feeling of the game.I am a real hockey fan played the game 30 years and always thought they every year should improve the presentation so now when it is gone i think the decision to put it back is not what they are working on.But then for me and many others hard core true hockey fans of the game are saying goodbye to this game and never pay for it again

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@007hockey wrote:
@nhluser The game is essentially just a HUT game, with other online game modes sprinkled in. All focus is one HUT and the cash cow card packs

Presentation removed = faster games, more time to buy cars packs
Also = less things to code so more time to focus on HUT events and card packs
Also = can’t have presentation bugs to fix if there is no presentation

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I definitely understand how people can feel this way, but it's really not true. HUT content is not handled by the same team that works on the rest of the game. It also doesn't require daily development as there are tools that allow us to publish new items. This makes it very easy to provide daily content. Bug fixes are an entirely different issue and infinitely more complex. If we truly only wanted everyone to play HUT, we wouldn't have any other modes. We'd also lose a ton of players as the rest of the game is very popular within the community. Especially, WoC. 

@007hockey 

The issues you're commenting on are also present in HUT. This isn't a case of all the gameplay focus being on the single mode that has the option of spending money in. I would agree with you if only bug fixes and feature updates were added to HUT, but that is most definitely not what's going on. There certainly is the illusion that we only care about that mode due to new items added frequently so I see how it's easy to come to that conclusion, but it's really not true. Again, creating new HUT items doesn't take away from working on the rest of the game.

There are a very high amount of false assumptions that people believe are true. I know that's also partly on us for not being more communicative. I would absolutely love to see that change as the spread of misinformation gives the highly inaccurate impression that we only care about HUT.