Re: Can’t buy packs or points in hut

That worked for me thank you so much. It was driving me crazy

@Insulint41 

You're very welcome! If you have any other issues, please let us know. Good luck on the ice!

I have the same problem over and over and over again. It doesn’t matter if I restart my modem or clear my DNS, or my saved games. Nothing works just after a while it’ll start to work and then it won’t work for a week and then it’ll start again and then it won’t work for a few days. I would say most of the time I’m unable to buy points over 50% of the time anyways.

Hi there, @AlanWhiteDude 

What is happening when you try to buy points or packs?

Hi I have tried cleaning MAC address and it's still saying storage error on the buying points , I am on xbox x ? 

@Dougief123 

Can you get me a screenshot of the error message?

Trying to buy points. 
states 

STORE ERROR 

There are no packs to display at this time 

I’ve done both steps and still have the same issue.  Store error. Xbox series x

Hi there, @quikmann 

This is an issue we're aware of and working to resolve. Thanks!

Hey this same issue is happening to me. And I also bought 3000 points awhile back that never showed up on my account. I have been wanting to spend money on HUT for quite some time!

@DatBoyQuidley 

If points are not being received, please open a case with an advisor so they can investigate this. You can follow the instructions here to do this. Thank you.

I am having the same issue on PS5. Store error, no packs to display at this time. Tried unplugging ps5, going into safe mode rebuilding the data. Nothing works. Is this now a dead game?