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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Hut Rush 5 v 5 game bug

@Ilenapa 

Can you get me a video showing this? I'll pass it on to the team. However, issues with HUT Rush don't often get addressed due to it taking longer to issue an update than just wait for the next round. Most likely, this won't be present in the next round. 

9 Replies

  • @EA_Aljo I can try to take a video... I thought by myself that the issue will disappear with update but this has been almost a month...there has been several updates after this is issue came up.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Ilenapa 

    Thanks. It's definitely an odd issue. Getting some video of it may help. Does this happen with every HUT Rush event?

  • Sorry this won't work, I have mp4 video and I cant attach for you it. Can you sen me email, so I can sent you whit email that video?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Ilenapa 

    Just put the video up on YouTube and provide a link to it in your response. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Ilenapa 

    Thank you. I'll pass this on to the team. I'll let you know when I have an update. It's a pretty strange issue. Did this just all of a sudden start happening about a month ago? If you haven't power cycled since there, try that now with these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up.

    Also, you can try clearing your personal saved data. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 23 and delete the saved data.

    Let me know what happens.

  • Hello. On Last week there were no issue in Hut Rush, I just get same players than opponent. But on this week it is all old same issue... I don't get my own players in 5v5, there are same Keith and other players, I lose every skating competitions,in my team center is Jack Hughes so it is not possibly with him lose every skating competitions.



    I cleared my non online data in my Playstation, but it doesn't help on this issue... this is little bit annoying now.