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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Missing Preorder content

Hey @Airhart30 I would recommend reaching out to our support to look into your account further. 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   

Thanks!

2 Replies

  • Well only if we thought of that and then tried to reach you..
    No live chat available
    No live agent available
    What kind of ponzi scheme is this???

    Think we need to report this to the better business bureau.
    With all due respect... Lol
    Me as well.. And the only help is from automatic robots replys.
    For mulitmillion dollar company they sure did not get there be servicing customers.
    This is unacceptable.

    (CM: Posts in a row merged. Check out this post for tips on how to edit and add more to a post.)

  • Lighxning's avatar
    Lighxning
    Seasoned Novice
    4 years ago

    @EA_Illium I did both of those things, email support didn't even look into it and twitter support told me to contact Xbox, who in turn told me to contact EA.

    I'm not going in circles anymore.

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