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Silentxtrolls's avatar
Silentxtrolls
3 years ago

Re: Players bought and earned not showing up in edit lines…

I completed a fantasy set and got a fantasy prospect card from it , and I also purchased the pack in game that gives a guaranteed prospect card…. I sat both of them in a fantasy set so I wouldn’t accidentally get rid of them.. I logged on today and went to see if they may have upgraded and I saw that the fantasy set ended, and I went to check my inbox and my collection but my two cards are nowhere .. anyone know how I can get them back because I spent so much ☹️ I had Kaapo and calen addison 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey, @Silentxtrolls 

    I can see both those players are currently in your inventory. Try going to My Team and hitting Y/Triangle. Change your card type to Fantasy and they should come up.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Silentxtrolls 

    I can see they are currently in a set. Can you check all your sets to see if they can be found?

  • Silentxtrolls's avatar
    Silentxtrolls
    3 years ago

    Yep, I just checked my sets for you, and they aren’t in any sets. I had them sitting in a fantasy set so I wouldn’t lose them, and that set just ended. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Silentxtrolls 

    Thanks. I'm looking in to this for you and will be in touch when I have an update.

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