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djracoon's avatar
djracoon
3 years ago

Re: Unable to connect to ea server (tried everything)

@EA_Aljo Ok i dont know if this can help you to find the issue but ... I decided to dissociate my ea account  from my current xbox live account  and to create another account .. and it is working so the problem is 100% on your side but I dont know what type of problem it is .. 

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @djracoon 

    It sounds like the issue is with your account. An advisor will need to investigate this. To get in touch with one, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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