Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Work-around for SSL Connection Error


@shlanny30 wrote:
@NHL_Live_Support It’s your update 1.40 that’s causing the issue once it installs the SSL crash happens

It was not due to the 1.4 update. Many of our games were affected by this. Not only NHL 23. Please try the instructions I posted previously and let me know if that resolves this or not.

2 Replies

  • @EA_Aljo The issue I had at least, was that when I tried to log into my PSN account using the provided instructions, it would link to an OLD EA account that I didn't want linked, even after I logged out of the website. I don't know how you guys are pulling login info magically without me entering anything, but it's not really fun when it does not work.

    Upon getting home tonight I cleared my browser cache and tried the instructions you listed, which I tried 100 times already, but this time it magically linked to the right account and everything is back to working.

    If anyone else is having the same difficulties linking their PSN account try to clear the cache on your browser. I don't know if that actually did anything or if EA finally fixed something on their end, but it's worth a try.
  • I’ve linked accounts turned on two factor authentication, nothing works for me its very frustrating. Why do I even need an EA account just to play a disc game offline  anyway ? Please help

About NHL 23

Discuss the latest news and talk with us about your experiences in NHL 23.3,495 PostsLatest Activity: 4 days ago