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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Xbox series S nhl 23 crashes

Hi there, @DurtyErnie 

This is an issue we're aware of. Try disabling ‘Allow 4K’ and ‘Allow HDR10’ in your Xbox settings. Let me know if that helps or not. Thanks!

2 Replies

  • DurtyErnie's avatar
    DurtyErnie
    New Novice
    3 years ago

    Thanks for the info!  I uninstalled it though, and can’t reinstall, key has already been used.  How would I reinstall, do you have suggestions?  Thanks again

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @DurtyErnie 

    You should still be able to install the game by going to your full library and selecting 'Ready to install' from the drop-down menu. Try that and let me know how it goes.