Rivals play in games stuck at 4 games
i am apparently stuck on my final play in game for the remainder of NHL 23. My rivals menu says I have played 4 play in games. Including games I have now quit - trying to bypass the glitch so I can j...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerDid you redeem the points for entry into HUT Champions?
So yeah no. I have no hut champions collectible in my inbox or in my unopened packs. I am not qualified according to the screen, yet when I play a rivals game, it tells me I have my 2000 points. I did receive a 1000 point collectible as a tier reward ? But yeah that was the one that put me at 2000 points total. And I have no further collectibles to redeem
- EA_Aljo
You need to go to the HUT Rivals hub. Look on the lower right. You should see where it says Press A/X to redeem to register.
To the rivals hub ? The screen that has me frozen at my 4 play in games still ?
This screen ? Does not let me go to the bottom right as the screen is frozen on my play in games. As we have talked about, quite a few times in this thread. What’s the plan here ?
- EA_Aljo
I'll relay this back to the team. It's possible the display issue with being stuck on the 4th placement game is causing this to happen.
Well of course, I knew that it was related. It’s not a possibility, it is a 100 percent certainty. Honestly, what is going to be done about this ? Is it just going to be, try again next week ? Am I going to be compensated for my inability to play hut champions for the second consecutive week, by no fault other than the games ? Anyone who actually plays hut competitively knows, If you fall behind early, unless you empty your wallet and buy packs, your in trouble. I am now about to be two weekends of having no champions points. A lack of anything of the nature of “we will make this up to you” at this point would be completely unacceptable. This is getting bewilderingly aggravating.
- EA_Aljo
Can you send me a private message with your gamertag? I'd like to pass it on as part of this investigation.
- NHL_Live_Support
NHL Team
Hey @49889d12cc61a144, is this issue still occurring for you?
Can younplease help me with the same issue on NHL 25?
- EA_Aljo
Hi there, @Philly4Prez
Can you post this issue in the NHL 25 forums here and provide a screenshot of what you're seeing? Thanks!
