Server connection
I’m on ps5 and I can play every game except madden 23 and nhl 23. When I load these games it tells me that I have a network connection issue or I can’t connect to the ea servers. Every other game tha...
Forum Discussion
Hey,
I tried that and it didn’t work. I saw that recommended solution in a previous post so I have tried it before but it doesn’t seem to be fixing my problem.
EA_Aljo
Community Manager
Community ManagerThanks for getting back to me. Next, Try deleting the personal saved data for NHL 23. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 23 and delete the saved data.
Thanks for responding quickly. I did that and unfortunately I am still getting the same problem
- EA_Aljo
Appreciate you trying. As a test, can you switch your connection to using a mobile hotspot? I'd like to see if using a completely different connection will work. This helps narrow down the issue to your home network or ISP.
That worked! So seems to be an issue with my wifi, which is weird because my other games work. Do you know a fix for this?
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