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Gub12's avatar
Gub12
3 years ago

Server connection

I’m on ps5 and I can play every game except madden 23 and nhl 23. When I load these games it tells me that I have a network connection issue or I can’t connect to the ea servers. Every other game tha...
Gub12's avatar
Gub12
3 years ago

Okay, thanks. Is there anything specific I should tell them, or any ports that I should tell them to open? Any idea is appreciated as I am not very tech smart

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@Gub12 

Just let them know you can connect on a different connection, but not your home network. They should be able to investigate that.

  • Gub12's avatar
    Gub12
    3 years ago

    Thanks so much!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Gub12 

    You're very welcome. Let me know how it goes. Thanks!

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