Forum Discussion

OffBrandDad's avatar
3 years ago

Unable to pass, period.

 

There is this issue with passing, and I honestly don't know if I'm missing something here or what.

At least twice a game I'm unable to pass the puck. R1 and R2 just won't work. Only option is to shoot the puck. My controllers are fine. What is the issue, here?

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey, @OffBrandDad 

    Can you get some video of this? I know we can't really see when you're trying to pass, but if you can get video of it and explain when you're trying to pass and it's not working, that would help. This way, we can see what is happening before the pass that may be causing this. Also, what controller are you using? Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @OffBrandDad 

    Try rebuilding the database with these steps and restore your licenses with the instructions here. Let me know if you get that video. Thanks!

  • Greyinsi's avatar
    Greyinsi
    Seasoned Veteran
    3 years ago

    @EA_AljoThis exact issue has been reported in launch and it’s still an issue. It occurs time to time, and only thing you can do is to shoot and wait for whistle and hope passing resets. It’s not database related, it’s how game reads inputs and somehow locks passing. Everyone in our club has experienced this. Happening atleast on PS4 & PS5. You passed this issue to dev team months ago, when will we see it fixed?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @OffBrandDad 

    Thanks so much for this. I've passed it on to the team for review. Appreciate it!