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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago
Solved

Veteran Loyalty Rewards Update

Hey, HUT Fans! We just announced an update regarding the Veteran Loyalty Packs. We don't have a date when these will be released, but will provide an update when we do.
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @Z0mbieBabyJesus 

    You should be able to contact an advisor to have them investigate this. Try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@PackBeak 

It was on a forums post.

Serseth36's avatar
Serseth36
3 years ago

Hi! Quick question :

I play NHL every year. In the past few years, I was on PS4. This year i'm on a Xbox series S. I thought i'd receive 10 packs but only got three. The fact I played NHL 20, 21 and 22 doesn't count because it was on another console ? 

Thanks.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi, @Serseth36 

    The account you're posting with hasn't played any NHL games so I can't check on which games you've played. You're welcome to contact an advisor so they can look into this for you. You had to play each of the previous games before the next one was released. 

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