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bmaclfs's avatar
3 years ago

Wchel powers of my ps5 constantly

Any idea how to fix this.  Lucky if I can play one game without my ps5 completely powering off. Have to unplug and  reboot.  It only happens when I play clubs.  No other game or app causes this problem 

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey, @bmaclfs 

    This is an odd one for sure. Have you checked to make sure the vents on your PS5 are clear of any dust and debris? Is it in a well-ventilated area? It would be good to rule out any overheating issues. Thanks!

  • Ya. Cleaned it . Well ventilated, replaced power cord. Changed outlets. Uninstalled and reinstalled game. I've tried everything and can't win. Lol it's driving me nuts. An from what I've read online a fair amount of people are having the same problem.   

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @bmaclfs 

    Where else are you seeing this? It would be good to take a look at those reports.

    I really don't know what else could cause this. Have you talked to Sony support?

  • Sony is my next contact. 

    I'll look up where I saw the reports of people having the issue an forward it to you 

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