We Need Actual Gameplay Fixes For NHL 23...
So this happened tonight in a Rivals matchup https://youtu.be/TxQ3F7LyLzw . I was up 2-1 on my opponent and this tied the game just for me to have my forwards make a line change in OT leaving me defe...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThe reason we need video is because we're not always able to reproduce what is reported. There are of course issues we have reproduced, but if we're asking for video, it means we still need it to help with the investigation. I personally have experienced many of the same issues as you all and have acknowledged when we're aware of them.
Ladies and gentlemen, if you've been living in Canada, over the last several years, and have seen what we've been dealing with, it's evidently clear that corporate corruption ru(i)ns everything that we've become accustomed to enjoying. And that's not just periodically, it's permanent.
Stop buying this game. That's a start.
It’s really quite simple: don’t buy NHL24. It’s the only message they understand.
There’s no point in reporting issues to the community managers because it’s abundantly clear that their entire remit is shush down the glaring problems and gaslight the community by denying glaring issues aren’t really because “we’ve investigated and can’t reproduce the problem” that everyone experiences every single game or “ your video isn’t quite from the right angle/right speed/ doesn’t show context”, or “ you didn’t minutely turn left/right/up/down and in this one single frame x happened” or simple outright locking the topic/deleting the post/banning you for reporting it
And here is why that is the case: they can’t fix the issues because EA is philosophically bought into the Frostbyte engine - every single game they produce - from RPGs to driving games to first person shooters to sports games are built on the same underlying architecture. there was a good article written two years ago detailing the difficulties they have in writing single player games on an engine that assumes a client-server architecture . So when the NHL team actually has physics problems, that has to get kicked up to the team in charge of the core Frostbyte engine and how high do you think NHL issues, a small franchise with a small community , ranks in their priority list compared to, say, Battlefield, or FIFA or NFL?
so it’s a lot easier to just keep regurgitating the same game, make a few minor tweaks, overpromise the handful of fixes they did , and then tell the community managers to keep a lid on things as best as they can. And as long as the addictive part of pack sales keeps players playing the game and spending money , where’s the issue? The fact that the gameplay is atrocious and the community is upset doesn’t show in the sales figures.
so again: don’t buy NHL24. It’s the only message they will understand. I won’t and I faithfully bought every game since 92. Enough is enough.
First. I agree with you.
second. Do you remember nhl22? In 22 you couldnt even breath on the goalie with out getting a penalty.
in 23 its atleast a little more realistic. But still needs balance.
- EA_Aljo
@Mordecus wrote:
There’s no point in reporting issues to the community managers because it’s abundantly clear that their entire remit is shush down the glaring problems and gaslight the community by denying glaring issues aren’t really because “we’ve investigated and can’t reproduce the problem” that everyone experiences every single game or “ your video isn’t quite from the right angle/right speed/ doesn’t show context”, or “ you didn’t minutely turn left/right/up/down and in this one single frame x happened” or simple outright locking the topic/deleting the post/banning you for reporting it
This really isn't the case. I experience many of the same issues the rest of you do. Some I don't. This is also why good video is key to getting issues reproduced. Something else to keep in mind is that there might be a rare combination of customizations that could cause an issue to occur that aren't noticeable in a clip. The videos you all submit are really crucial for getting your reports investigated. Even if those issues aren't resolved in the current game, it's very possible they will contribute to future games.
Yeah I think 23 is my last one for a while. Honestly the communication is what really makes me mad/sad. Aljo gives half answers or avoids the topic entirely, and what he can talk about he can't say much about. What is the point of having community managers and employees like that when they don't do anything for the community? No transparency on bans/suspensions either which is ridiculous.
- EA_Aljo
@GizzyGremlin wrote:
Yeah I think 23 is my last one for a while. Honestly the communication is what really makes me mad/sad. Aljo gives half answers or avoids the topic entirely, and what he can talk about he can't say much about. What is the point of having community managers and employees like that when they don't do anything for the community? No transparency on bans/suspensions either which is ridiculous.
When an account is actioned due to breaking the Answers HQ rules, a message is sent saying what you did.
I would definitely like to see us have better communication in general though. I'm really not trying to give half answers. Mainly, I can't talk about anything that hasn't been already announced. This pertains to what's coming in the future. Otherwise, I'm trying to give as complete an answer as I can.
What is it exactly that we can do to actually hear from a dev about this game? As fans of the series, gamers, customers what will it take for someone with the power to speak up about the major concerns around the game? Is there anything we can do? Are we supposed to just turn into raging jerks? Are we supposed to start doing review bombs? It feels like they are doing their best at creating a toxic community around the game. How can they feel confident and fine staying this silent? They're leaving their CM's in the wind to deal with all the fallout and refusing to just give any statement on anything. It's not even the bare minimum. It's all just baffling and shameful.
Meanwhile we just keep giving feedback in hopes that in 3 games from now they implement a bug fix for a current problem but if it isn't literally game breaking or in relation to HUT or money being spent it probably won't be a priority so it's a crapshoot if it will get fixed.
