Forum Discussion
It’s really quite simple: don’t buy NHL24. It’s the only message they understand.
There’s no point in reporting issues to the community managers because it’s abundantly clear that their entire remit is shush down the glaring problems and gaslight the community by denying glaring issues aren’t really because “we’ve investigated and can’t reproduce the problem” that everyone experiences every single game or “ your video isn’t quite from the right angle/right speed/ doesn’t show context”, or “ you didn’t minutely turn left/right/up/down and in this one single frame x happened” or simple outright locking the topic/deleting the post/banning you for reporting it
And here is why that is the case: they can’t fix the issues because EA is philosophically bought into the Frostbyte engine - every single game they produce - from RPGs to driving games to first person shooters to sports games are built on the same underlying architecture. there was a good article written two years ago detailing the difficulties they have in writing single player games on an engine that assumes a client-server architecture . So when the NHL team actually has physics problems, that has to get kicked up to the team in charge of the core Frostbyte engine and how high do you think NHL issues, a small franchise with a small community , ranks in their priority list compared to, say, Battlefield, or FIFA or NFL?
so it’s a lot easier to just keep regurgitating the same game, make a few minor tweaks, overpromise the handful of fixes they did , and then tell the community managers to keep a lid on things as best as they can. And as long as the addictive part of pack sales keeps players playing the game and spending money , where’s the issue? The fact that the gameplay is atrocious and the community is upset doesn’t show in the sales figures.
so again: don’t buy NHL24. It’s the only message they will understand. I won’t and I faithfully bought every game since 92. Enough is enough.
@Mordecus wrote:
There’s no point in reporting issues to the community managers because it’s abundantly clear that their entire remit is shush down the glaring problems and gaslight the community by denying glaring issues aren’t really because “we’ve investigated and can’t reproduce the problem” that everyone experiences every single game or “ your video isn’t quite from the right angle/right speed/ doesn’t show context”, or “ you didn’t minutely turn left/right/up/down and in this one single frame x happened” or simple outright locking the topic/deleting the post/banning you for reporting it
This really isn't the case. I experience many of the same issues the rest of you do. Some I don't. This is also why good video is key to getting issues reproduced. Something else to keep in mind is that there might be a rare combination of customizations that could cause an issue to occur that aren't noticeable in a clip. The videos you all submit are really crucial for getting your reports investigated. Even if those issues aren't resolved in the current game, it's very possible they will contribute to future games.