Hey, everyone. Thanks so much for all these reports. We believe the issue has now been resolved. Can you all try playing again and report back?
I'm going to accept this as a solution just for better visibility.
Hi!
Platform: PS5
Mode: WoC (mainly 6s Clubs, but also affects 3s Clubs, 6s Dropin, 3s Dropin)
Ever since Thursday last week, our team members are no longer assigned to "Europe Central" as recommended region, but "Any" as the recommended region.
At the same time, matchmaking took a significant hit. Either matchmaking fails with Unexpected Error, or it takes us significantly longer to find any opponent (predicted search time 3-5 minutes instead of 1 minute).
Other teams mentioned that they feel like the number of opponents to be matched with has also decreased significantly after this change, forcing them to play the same opponent all evening.
Last piece of evidence: Europe Central seems to be the only region with this issue, teams playing on Europe North are not facing this issue and still see their North region as "recommended".
Please look into it, this issue renders Chel unusable for Central teams for the most part right now.
This comment reports on the same issue: https://answers.ea.com/t5/Technical-Issues/WOC-impossible-to-find-games/m-p/12606766/highlight/true#M3062
Community ManagerHello, @gzell60
I have reported this to the team and will provide an update when I have one. Thank you.
Will you one day restore matchmaking for the server central europ?
Community ManagerHello, @multimiliar88
This is something we're still investigating. Would you be able to get me a video of what is happening?
