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ericsl147's avatar
ericsl147
New Novice
3 years ago
Solved

Wrongful Club name Ban

EA Banned our club hockey name and it is bull. We have been Squirtz from day one. The announcer uses the name and it is not violating anything yet they have banned our Team name and locked us out of changing. There is nothing wrong with that name and it is a wrongful name ban. Where can I get an appeal?

  • EA_Darko's avatar
    EA_Darko
    3 years ago

    You will need to speak to our Terms of Service team @ericsl147.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

5 Replies

  • ericsl147's avatar
    ericsl147
    New Novice
    3 years ago
    All because we beat teams in clubs they report our name. I'd llike to appeal the name ban. It is not violating terms. It is a usable play by play team name as well. We made sure to even use the correct play by play spelling. Nothing derrogatory or offensive about the name.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    You will need to speak to our Terms of Service team @ericsl147.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

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