Hello,
My friend and I frequently play chel and really enjoy playing but almost every 3rd game or at least once a day he will be booted saying ea servers issues.
Is there something he can do to prevent this, it's very frustrating to rank up when I get kicked once he is
Community ManagerThat doesn't confirm our servers are the issue. There are a lot of variables we have no control over between your console and our servers. I don't know how you could determine this is a code issue without actually having access to the code.
Again, without video of the errors you're getting, we can't investigate them. The ones you mention aren't exclusively server problems.
@EA_Aljo wrote:Hi there, @CplSKI1990
Thanks for reaching out. Is your friend on a wired or wireless connection? Also, which console are they playing on?
Why is this always the answer? This game has had disconnecting issues since WoC came back.. its a game issue.. ea has basically been using the same coding every year. We've respectfully mentioned it every year.. IT SHOULD NOT STILL BE AN ISSUE.. respectfully.. fix the core basics of this game, then add in all the extra things..
Community ManagerI ask because many people don't realize how unstable wireless is. We need to go through troubleshooting first. We're not aware of any issues with the game/servers currently as the amount of disconnects is relatively low.
@EA_Aljo wrote:I ask because many people don't realize how unstable wireless is. We need to go through troubleshooting first. We're not aware of any issues with the game/servers currently as the amount of disconnects is relatively low.
This is the only game that I've ever played that's ever had an issue when playing it wireless.. ita just another issue that been in the game forever, that has yet to be resolved.. it's not an ISP thing, when it's literally the only game that will have spikes where the gameplay slows, then speeds up really quick to catch up with itself.. it's not good.
@EA_Aljo wrote:That doesn't confirm our servers are the issue. There are a lot of variables we have no control over between your console and our servers. I don't know how you could determine this is a code issue without actually having access to the code.
Again, without video of the errors you're getting, we can't investigate them. The ones you mention aren't exclusively server problems.
But it does confirm ea issues are the servers.. since WoC was brought back, even with cross play added, 90% of the time it takes 10+ mins just to get into a drop in... But EA ignorea this every year, but will add themg like total control (which no one asked for), ooo and now we're being forced to fight, when one isn't even touching their controller, loadout glitches (some ready up, other will join then they can't ready up). Bags are basically useless now, why are we still opening bags just for coins...? Honestly just give us the coins, get rid of the bags completely. We know the same coding is being used every year, because we see many of the same problems every year, but it all gets deflected by saying, "it's not the game, maybe it's your connection or ISP" like seriously.. c'mon we're not that dumb, all we ask for is a fun hockey game with minimal glitches, or at least things resolved that were an issue, but It never happens..
