Error, cannot retrieve, something....
Went wrong. I paid extra to play today and nothing is working! World of chel spits out every error message imaginable. Not only for me but for all my friends, too at this moment. Help is needed and m...
Forum Discussion
Not playable at the moment
my teammate changed something in our club, customized the jerseys, I was playing a Pro AM match and when my teammate saved the settings, game completely closed for both of us.
this was the same problem in the technical test too
And once again
my teammate changed the team colors in our club - saved it and NHL 24 closed again for both of us.
Error Report has been sent, as I did at the technical test too already, unlucky it seems not to be registered by the support team as an error / problem
is this only a problem for us or does other ones have the same problems?
- EA_Aljo
Community Manager
Did you try restarting NHL 24? If so and you're still having trouble, what exactly is happening?
I‘ve restarted NHL 24 several times already and my PlayStation 5 too.
1. when my teammate is changing the Club , e.g. customizing the jersey and saving this, all running NHL 24 versions of teammates are killed
2. when I restart NHL 24 and open WoC it takes several minutes to see the menu - currently I am waiting 8 minutes (I just see my player in front of the green background and waiting for the menu)
this kind of behavior was already available within the last few months in NHL 23 an WoC too
That‘s how it looks like, after 10 minutes no menu
now I restart NHL 24 again and hopefully I get into it
but to be honest, there is somewhere a problem and I know it’s not only me with this problem. My teammates and other friends have the same situation - sometimes no problem, but within the last few months - more and more
@EA_Aljo schrieb:Did you try restarting NHL 24? If so and you're still having trouble, what exactly is happening?
Hi Aljo.
I am Fires Teammate. This is happening:
I edit the club, jersey colors or something, save it and the game closes for all of us at the exact same time. I also reported the error as suggested on screen. Btw... there are countless bugs like not showing the correct player name, resetting year of birth to 1901, changing the jersey style to some other then selected etc...
Was the test a joke or a waste of time? Then release your games on April 1st....
I hope you can understand our frustration!
- EA_Aljo
Can you get me a video showing these issues? I'll send it over to the team so it can be investigated.
