@pasghettisquash wrote:
@EA_AljoIt’s not that wild. We’ve gotten no response in any channel, official or unofficial, for a week, while we’ve all struggled to play the game. There are hundreds of comments across here, Reddit, and Twitter of users having the same issue, but no one from EA has even confirmed it’s an issue - or that it was being investigated. If you dispute that no one has said it’s being investigated, please point to the Twitter message or forum message where that’s the case. Maybe I’m mis-remembering your messages from last week, but I believe the tone was “there’s nothing we can do, it’s an AT&T thing.”
And to be clear, you are now saying this is actively being investigated?
Today is my first day back after being gone since last Tuesday or I would have mentioned it sooner. It's been reported on other forums as well so it's absolutely something we've seen reports on. In the past, this was purely an ISP issue so we couldn't do anything about it. Since we haven't confirmed this yet, we're not going to say 100% that's the case. All I can tell you is that it's being investigated. We'll have to wait for the outcome of that investigation before there's anything to report. Most likely, I won't have further news today since I'm off for the weekend in a few hours.
Edit: I've also merged another thread regarding this same issue so we can keep all these posts together.