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werdnayad's avatar
2 years ago
Solved

Can’t connect to ea servers

Speed test on Xbox says 900 up and 40 down. Issue seems to be with ea servers only. Other games work fine. Ea help page wasn’t of any use. Any ideas?  Is there someone I can contact?

  • Hi there, @werdnayad 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @werdnayad 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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