Forum Discussion

Buss_Soccer's avatar
Buss_Soccer
2 years ago
Solved

Cannot Buy cards from auction house in HUT. Game just crashes when I try

I cannot buy any cards from the auction house. Any time I attempt to buy a card off of 'Buy it now" I get kicked out of hut.   I have talked with multiple people from ea support and none of them coul...
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hello, @Buss_Soccer 

    An advisor is going to need to fix this. What you have is the negative escrow issue. They need to look at your escrow and zero out the balance so it's no longer negative. A case can be opened here to get in touch with an advisor. Thank you.

broncoj0el's avatar
broncoj0el
11 months ago

Issue still not resolved 348 EST . 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

@broncoj0el 

Please wait for a response from the advisor and let me know when that happens.

  • broncoj0el's avatar
    broncoj0el
    11 months ago

    Dude I just can’t even deal with these people at EA I’ve been dealing with this for about two weeks , and they refer me in the latest email to my own original complaint thread here . They can’t be this incompetent can they? Please dude here at EA Answers HQ get this fixed for me.  I’ve attached the latest morons email. With the link to this thread as the fix…  I’m sorry for the course language but I’m at my wits end now. If I was as bad as these people at the EA tech support I’d be unemployed now. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @broncoj0el 

    This is really disappointing. I'm trying to get it resolved for you. I'll be in touch when I have some news.

  • broncoj0el's avatar
    broncoj0el
    11 months ago

    EA Aljo thank you. This is unreal.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @broncoj0el 

    You should be good to go now. I'm so sorry for how long this took. It really shouldn't have.

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