When play hut rivals I’m not gett coins when winning games. This is the second time this has happened. The first time I was told to pull the plug on ps5 and modem and recycle the modem I have done that and it worked last time and now I just did it and it’s still not working.
Community ManagerHello, @Panthers22222
Can you get me a video of this? Just post it to a service like YouTube and link it in a response. Thanks!
Thanks for getting back to me I appreciate it. It started working this morning i think it’s haunted lol. It seems like it does it every couple of months, I have a pic of it when it did it a couple months ago. I’m sure it will do it again and when it does I will take a video of it. One question I do have. I know u have 50 games in rivals and I play a lot because of the fact that I just had surgery so I have nothing but time for the next 6 months would that have anything to do with it that I play a lot? It’s a dumb question but I don’t know what else it might be. I have a pic which I posted. Have a great day and thanks again
Community ManagerYes. There is a 50 game limit. Once you hit that limit you'll need to wait for them to reset on Tuesday. So, I don't know why it would start working this morning since you should have to wait until Tuesday. If you had hit that limit. It's also possible this was a graphical glitch and you still received the coins. Should this happen again before you you play 50 games, check your coin balance before the next game and see if it goes up after. Also, if it is graphical, you may just need to exit out of HUT and load back into it to see the updated balance.
No it didnt reset it just started giving me the coins when the game was completed. The 50 games didn’t reset it just started showing the coins I received. I don’t want u to misunderstand that
Community ManagerThanks for those details. It's possible you still received those coins. If it happens again, let me know. Again, make sure you note the coin total before and after the game.
