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Jagieux's avatar
Jagieux
Rising Rookie
3 years ago

Connection Issues on NHL 24

Over the last couple weeks, i've been having crashing issues where i lose connection to the server (NHL 24) but when that happens, the internet on my xbox gets cut for about 5 seconds before it comes back on as if nothing happened

No other device loses connection and my cable box is fine as well. I dont believe this happens with my other games, seems to only be nhl24 

17 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @WDEAJ14 

    There currently is an issue with AT&T that is being investigated. You can keep up on this in the thread here. We're looking for some details as well. Take a look at my post here. If you can help out, we'd really appreciate it.

  • Jagieux's avatar
    Jagieux
    Rising Rookie
    3 years ago

    being wired i think is the solution, its only a matter of getting a router in my room lol. i appreciate the help bro🙏🏻

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Jagieux 

    If putting the router in your room isn't too easy, you might want to consider a powerline or MoCA adaptor. Both of those are a good solution instead of wireless.

  • Games like nhl, COD, we dont play wifi, never. If you where a experience gamer you would know this. Most issues will be fix when wired, not wifi. Thats why you guys, wifi kids, have always advantage on us. It shouldn't be but for some reason ea servers does this. Last year I had a argument against a player, he tought his setting was wired but no, its not because you put a wired that it automatically switch to wired. Go settings to fix this. Please stop playing nhl on WIFI, do not know why they put it a must to play. I guess they don't want to loose money, I guess.

  • I'm on a high speed hard wired internet connection, and I lose connection so often playing ranked chel that I can barely enjoy it.

  • 666_crew's avatar
    666_crew
    Rising Novice
    2 years ago
    @EA_Aljo I’m running ps5 wired with router 3 inches away and usually only happens in hut squad battles. Very frustrating .
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @666_crew 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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