Disconnecting from Squad Battles
NHL 24 Consistently being disconnected from Squad Battles causing an automatic loss. If you get disconnected you shouldn't lose the game just have to restart. Unable to attach photo. Most recent acti...
Forum Discussion
Almost every squad battles game I play I'm in the second period up 6-7 goals and the game crashes and I receive a 3-0 loss. I have a wired connection and this is the 3rd year in a row of this happening to me all the time first on Xbox one and still happening to me on the Xbox series s. Will not buy this game anymore until you guys can figure out how to make this game work the right way for how much we the customers pay for this to happen year after year
EA_Aljo
Community Manager
Community ManagerWhat is happening when you crash? Is the game closing and you're back at the Xbox dashboard or do you get the disconnect message and return to the menus?
Game closes and back at Xbox dashboard every time
- EA_Aljo
That's something I rarely hear of so we're not aware of any issues with the game that would cause this. Do you happen to have another Xbox you can try? That would help narrow this down to being related to your Series S. Also, have you tried deleting/reinstalling?
Something else to try is deleting the personal saved data. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Let me know what happens. Thanks!
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