Forum Discussion

Seasoned Newcomer

3 years ago

Disconnecting from Squad Battles

NHL 24 Consistently being disconnected from Squad Battles causing an automatic loss. If you get disconnected you shouldn't lose the game just have to restart. Unable to attach photo. Most recent activity was 1500 on Sunday 26NOV23 on PS5. I have a wired connection.

technical issues

11 Replies

EA_Aljo
Community Manager
2 years ago
@jerrodh79

That's something I rarely hear of so we're not aware of any issues with the game that would cause this. Do you happen to have another Xbox you can try? That would help narrow this down to being related to your Series S. Also, have you tried deleting/reinstalling?

Something else to try is deleting the personal saved data. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

Press the Guide button and then highlight the NHL 24 tile.

Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.

Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

Let me know what happens. Thanks!