Forum Discussion

BBallfanatik81's avatar
BBallfanatik81
8 months ago
Solved

Escrow Glitch - Unable to purchase cards on the auction house (for the 3rd time)

@EA_Aljo  [PS5} I need help with getting my account fixed. I think some point last week I got the negative escrow glitch and now I can't buy cards on the auction house. Case #181400804. The chat s...
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    8 months ago

    Hello, @BBallfanatik81 

    A regular advisor can fix this for you. It doesn't need to go to a specialist. Please open another case and let them know they need to remove the negative balance from your escrow. 

BBallfanatik81's avatar
BBallfanatik81
8 months ago

Someone fixed it for me, but this seriously needs to get fixed for next year. It’s such an inconvenience. It happens when two people are outbidding each other by 50 coins over and over and the server can’t update the coins fast enough. 

BBallfanatik81's avatar
BBallfanatik81
8 months ago

Also the only way to trigger the chat option was to sign out of my EA account first. If I’m signed in, the chat option wouldn’t appear because I had already tried it and a ticket was already open. Maybe suggest someone fix that as well.

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