Franchise Mode Crash
@EA_Aljo I have an issue where every time I go to start a new franchise it crashed and takes me back to my xbox series s dashboard. I have tried everything, hard reset, unplug it all for minutes, uni...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerI moved your post to its own thread. In the future, please start a new thread for a new issue.
As far as this goes, Try deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Let me know what happens.
