Help, can't connect
I'll try and keep it brief but I've been struggling to connect to NHL 24 for a week. I get the network connection issue message yet testing everything works, I can connect to 7 other games server inc...
Forum Discussion
@EA_Aljo hey man thanks for taking the time to reply. I tried all of the above to no avail. I've reached out my isp who were helpful, they said there were no issues and ran a test down the line and said there wasn't any issues.
It's frustrating because this was my evening to finish champs 😔 it's still not letting me into the game. I've also checked ban history just in case and there's no infractions so it isn't that either
It's frustrating because this was my evening to finish champs 😔 it's still not letting me into the game. I've also checked ban history just in case and there's no infractions so it isn't that either
EA_Aljo
Community Manager
Community ManagerThanks for letting me know. As a test, can you switch your connection to a mobile hotspot? I'd like to see if you have the same behavior on a totally different connection.
- @EA_Aljo Wow, okay, so that's let me in. Next question is why... Because I can't really play champs on hotspot WiFi. In my internet it said it was running ipv4, I don't know if that has any relevance?
- EA_Aljo
- @EA_Aljo I can't change it, only ipv4 available to me. Still, it's worked for 6 months so I don't know why this week all of a sudden it's not working. Judging by the hotspot result is what we're saying that I just can't play NHL anymore? That something the isp has changed conflicts with how the game routes traffic? That's a bummer, I've put 500 hours in 😔
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