Forum Discussion

kings9191's avatar
2 years ago

HUT All Star Open GWC Collectible Missing

My Hut all star open gwc collectible is not showing up in my inbox and I am signed up through the website. 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @kings9191 

    You'll need to contact the company that is running this tournament. Their website is located here. Thank you.

  • that been a week i try to have it too my 2 account are link perfectly and no answers neither of EA or Rival thats not serious at all or professional

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @bourdeau77 

    In the past, this has been an issue where someone signed up with the wrong account so the collectible went to a different account. Unfortunately, we can't help with this since we're not supporting it. You'll need to continue to work with Rival.

  • thanks for the response but they tell me its EA's fault maybe the communications between those 2 is not that good haha 

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