Forum Discussion

Kiernaan's avatar
Kiernaan
New Traveler
2 years ago
Solved

i

I have a negative escrow issue on nhl 24 that prevents me from purchasing cards on the market Nobody has helped me through my emails, could you please help me out, thank you! Attached is the screen...
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @Kiernaan 

    It looks like you have 2 different accounts. One on PS4 and one on PS5. The PS5 account has a negative escrow. Please open a case again and make sure you specify the issue is with your PS5 account. Cases can be opened here.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@Kiernaan 

I checked your escrow and it's not negative. What exactly is the issue you're having?

Kiernaan's avatar
Kiernaan
New Traveler
2 years ago

i am unable to buy cards outright in the market and receive an error code 870078AF2E5CF670-00000000000009999-4E815F564128F6BB. i placed a bid on an 87 brayden point card a few days ago and lost the bid- i subsequently received my coins back PLUS the amount for the bid I placed (~40k) ; since this issue i can only place bids on player; i cannot Buy Now or i face the error mentioned and attached. i have 532k right now, should have roughly 40k less due to this issue and i really would like to be able to buy cards again, thanks aljo.

About NHL 24 Technical Issues & Bugs

Trouble with connectivity or performance issues? Join this NHL 24 community forum to discuss troubleshooting.950 PostsLatest Activity: 2 days ago