Input Delay v.24
https://answers.ea.com/t5/Technical-Issues/Input-Lag-Unresponsiveness/td-p/11949320 In what is becoming an annual tradition since January '22, NHL24 plays with the same exact input delay, player fre...
Forum Discussion
@EA_Aljo wrote:Can you put those videos up on YouTube and link them in a response instead? When attached to a response, the clips are just too small.
Channel link: https://www.youtube.com/channel/UCIXV_geovZvlO8wCUO7lf4g
The first 2 videos are normal agility and sprinting this week. This is WoC Free Skate.
Below (filmed at the same time) is a short snippet where suddenly it feels sluggish. My edges don't look sharp; the stop at center ice was not intended on a turn. Sprinting took 5 steps instead of 1 with max skating stats. My actual stick movements are the same as above.
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Here's a normal skating session from maybe 1-2 months ago:
Same session below. One of the best examples of the delay and how it looks online (albeit it's much worse online when lag and servers come into play). Sometimes it cuts, sometimes it stops at random. Not a single stop is intentional. It feels sluggish and unresponsive -- noticeably, it doesn't look like elite edges (which are on). Sprinting takes several extra strides to activate.
Here's me replicating the same looking delay in regular Free Skate (it manifests in every mode), with Jack Hughes:
Regarding the videos above (and for the umpteenth time): every piece of hardware has been replaced, I'm on 1GB upload ethernet, and it ONLY manifests this lag in NHL22-24. It's not user error, as my good clips show, and it's not anything on my end or other games would be affected.
Last night, I was up abnormally late. I've stated this before, but it does sometimes resolve in the early morning. I had the lag even from 2-4:45am last night. But then, like a fog, I played 2 more games without any delay whatsoever. Not even on the same server locations. I find it hard to believe the servers are overloaded at 4am EST, but 5am EST is the sweet spot (and not even consistently). It's not one online mode that resolves either -- it's the entire game.
I know other players I'm with have these issues to much lesser degree. I also regularly play the same people who can always move impossibly faster and smoother on equal or higher ping. I know regular lag, and this isn't it. I can show proof of the input issues in video, but only I know how awful it actually feels. I don't think anyone in the community has been as vocal or descriptive or provided as much evidence as me, and it never leads anywhere because I'm being given the runaround with zero back and forth.
- EA_Aljo
Community Manager
Thanks for the all details and clips. I'll relay any new information I get back on this.
So what did you find out regarding the two games i described?
you have the time stamps
you should have the logs or access to them.
this is very much still happening…. Just played a game vs a german player and it felt like my players were stuck in the mud.
graph showed 20ms… i dont have 20 ms to any german server. Why is this graph so incorrect?
- EA_Aljo
We can't access individual game logs. If you can get video that also shows your ping, I can pass that on to the team.
I’ll continue to wait with bated breath after 2 years.
I have the biggest smile on my face knowing that after 9 days, the only views of my clips on YouTube come from me and a friend watching them a handful of times. Maybe a poster here clicked on a couple.
I was told to upload them to YouTube for the dev team -- because we're always being asked to provide evidence -- but I'm not sure they are aware that YouTube lists views! Fascinated to see the new information that will be relayed by never watching my clips. Not that I didn't know this was a dead end.
- EA_Aljo
You had posted very similar clips previously. Those were sent over to the team and they couldn't reproduce it. I have sent these ones over for review and will let you know if I have some news.
